How AudienceIntent Protects Your Privacy

AudienceIntent LLC (“AudienceIntent,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.

This document explains how we collect, use, process, store, and protect information, and sets forth the terms governing your use of our website, services, software, and communications.

This policy applies to all users, visitors, leads, clients, and business partners who interact with AudienceIntent through any channel, including our website, AI-powered systems, messaging platforms, and communications.

1. Company Information

AudienceIntent LLC
6835 International Blvd, Unit 8
Fort Myers, FL 33912
United States

Website: https://www.audienceintent.ai
Email: support@audienceintent.ai

PART I — PRIVACY POLICY

2. Information We Collect

A. Information You Provide Directly

We may collect personal and business information you voluntarily provide, including:

• Name

• Email address

• Phone number (mobile or landline)

• Business name and business details

• Messages submitted via contact forms, chat, SMS, email, or social media

• Scheduling and booking information

• Client-provided CRM, lead, or customer data when using our services

  
  

Providing information is voluntary, but certain services may require it.

B. Information Collected Automatically

When you visit our website or interact with our systems, we may automatically collect:

• IP address

• Browser type and device information

• Operating system

• Pages viewed and time spent

• Referring URLs

• Interaction and event data

• Cookies and similar tracking technologies

  
  

C. Communications Data

If you communicate with us via:

• SMS or MMS text messages

• Voice calls (including AI-assisted or recorded calls)

• Email

• Website chat

• Social media direct messages

  
  

We may collect message content, call metadata, timestamps, and interaction history. This data is used for service delivery, compliance, analytics, security, and system improvement.

3. AI, Automation, and OutcomeOS Disclosure

AudienceIntent provides AI-powered systems and services, including OutcomeOS, which may include:

• AI chatbots and conversational assistants

• AI voice agents for inbound and outbound calls

• Automated SMS and email messaging

• Lead reactivation and follow-up automation

• AI-assisted social media messaging

• Review and reputation collection workflows

  
  

Some interactions may be handled or assisted by artificial intelligence. AI systems operate based on configured logic and learning models and are monitored by AudienceIntent and/or our clients.

AI systems do not replace human judgment and are not used to provide legal, medical, or financial advice.

4. How We Use Your Information

We use collected information to:

• Respond to inquiries and requests

• Schedule and conduct calls, demos, or consultations

• Operate OutcomeOS and related systems

• Deliver AI-powered messaging, voice, and automation services

• Manage inbound phone calls and conversations

• Reactivate leads and manage follow-up communications (with consent)

• Send transactional, informational, and marketing communications

• Improve website functionality, system performance, and service delivery

• Maintain security, compliance, and fraud prevention

• Comply with legal and regulatory obligations

  
  

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance functionality, understand usage patterns, and measure performance.

You may disable cookies through your browser settings, though some features of the site may not function properly.

6. Sharing and Disclosure of Information

We do not sell personal information.

We may share information with:

• Service providers that support our operations (including CRM platforms, messaging providers, AI vendors, hosting services, analytics providers, and automation tools), all of whom are contractually obligated to protect your data

• Legal authorities when required to comply with applicable laws, regulations, or legal processes

• Business successors in the event of a merger, acquisition, or sale of assets

  
  

7. Data Security and Retention

• We implement reasonable administrative, technical, and physical safeguards designed to protect information, including encryption, access controls, authentication protocols, and secure infrastructure.
  
  

• Information is retained only as long as necessary to fulfill business, contractual, and legal obligations.
  
  

• When no longer required, data is securely deleted or anonymized.
  
  

8. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information

• Request correction or deletion

• Opt out of marketing communications

  
  

Requests may be submitted to support@audienceintent.ai.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

10. Third-Party Links

Our website may contain links to third-party websites. AudienceIntent is not responsible for the content, privacy practices, or policies of those third parties.

PART II — TERMS OF SERVICE

11. Use of the Site and Services

By accessing or using our website or services, you agree to use them for lawful purposes only. You must be at least 18 years old to use the site or engage with our services.

You agree not to:

• Use the site for unlawful, fraudulent, or abusive purposes

• Interfere with site security or operations

• Attempt unauthorized access to systems or data

• Misrepresent your identity or affiliation

  
  

12. Services Disclaimer

• All information, communications, demonstrations, and consultations provided by AudienceIntent are for informational purposes only.
  
  

• They do not constitute professional advice or guarantees of business outcomes unless expressly stated in a signed agreement.
  
  

13. Intellectual Property

All content, software, designs, trademarks, logos, and materials on this site are owned by AudienceIntent LLC or its licensors and are protected by applicable intellectual property laws. Unauthorized use is prohibited.

14. Disclaimer of Warranties

The site and services are provided “as is” and “as available,” without warranties of any kind, express or implied. AudienceIntent makes no guarantees regarding availability, accuracy, or results.

15. Limitation of Liability

To the fullest extent permitted by law, AudienceIntent LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the site or services. Your sole remedy is to discontinue use.

16. Indemnification

You agree to indemnify and hold harmless AudienceIntent LLC from any claims, losses, liabilities, or expenses arising from your use of the site or violation of these terms.

17. Governing Law

This agreement shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict-of-law principles.

PART III — SMS & VOICE CONSENT (A2P-SAFE)

18. SMS & Voice Communications Consent

• By providing your phone number and opting in, you consent to receive communications from AudienceIntent LLC.
  
  

• Opt-In channels include our website, forms, booking tools, keyword opt-ins, or other consent mechanisms:
  
  

• SMS and MMS text messages

• Voice calls (live or AI-assisted)

• Pre-recorded or automated messages

• Account-related, informational, marketing, or reactivation communications

  
  

Consent is not a condition of purchase.

19. Opt-Out and Help

• SMS Opt-Out: Reply STOP at any time

• Help: Reply HELP or email support@audienceintent.ai

• A one-time confirmation message may be sent after opting out

  
  

20. Message Frequency and Timing

Message frequency varies by interaction. Marketing and promotional messages are sent only between 8:00 a.m. and 9:00 p.m. local time of the recipient, in compliance with the TCPA and applicable state laws.

Message and data rates may apply.

21. Call Recording and AI Disclosure

Calls may be recorded or monitored for quality assurance, training, compliance, and AI system improvement where permitted by law.

Some calls or messages may involve AI-assisted systems.

22. Updates to This Policy

We may update this Privacy Policy & Terms of Service from time to time. Updates will be posted on this page with a revised effective date. Continued use of the site or services constitutes acceptance of the updated terms.

23. Contact Us & Related Resources

• VisibilityOS - Learn how we help you get found online

• OutcomeOS - See how our AI systems work for your business

• Contact Us - Questions about your data? Reach out directly

• Book a Call - Talk to our team
  
  

  If you have questions regarding this policy, your data, or communications:
  
  

AudienceIntent LLC
6835 International Blvd, Unit 8
Fort Myers, FL 33912
Email: support@audienceintent.ai