The small print.
In plain view.

1. Who we are

UnStoppable Response DBA AudienceIntent ("AudienceIntent", "we", "us") is a Florida S-Corporation at 9715 Wyeth CT, Wellington, FL 33414. We run audienceintent.ai and its subdomains, including onboarding.audienceintent.ai and visibility.audienceintent.ai.

This page is our Privacy Policy, Terms of Use, Data Security Policy and Client Service Terms. By using our website, reports or services, you agree to it.

Questions or requests: support@audienceintent.ai

2. Our service

We offer one service: AI Recommended™, a managed Answer Engine Optimization (AEO) service. We work to get your business found, understood and recommended by answer engines such as ChatGPT, Google AI (AI Overviews and AI Mode) and Perplexity.

The service includes making your site open to crawlers, website fixes (schema, sitemap and on-page), customer question research, new and updated articles each month, a weekly visibility report, competitor tracking and a monthly progress call with a Slack channel for questions.

AEO is different from traditional search engine optimization (SEO), although the two work together. Nobody can guarantee that a business will appear in a specific answer. See Section 12.

3. What data we collect

Information you give us

• Name and business name
• Email address and, if you choose to share it, phone number
• Business website, industry and location
• Anything you send through our booking, onboarding or referral forms
• Access details you share so we can work on your website, Google Business Profile or analytics

Information collected automatically

• IP address and approximate location
• Browser, device and operating system
• Pages visited, time on page and where you came from
• Clicks, scroll depth and form completions
• Referral signals from answer engines where we can detect them

Information from other sources

• Publicly available business information, such as listings, reviews and search results
• Calendar and booking details when you book a call
• Answers returned by ChatGPT, Google AI, Perplexity and similar tools for the prompts we track

4. How we use your data

We use it to:

• Deliver and improve AI Recommended and our reports
• Reply to your questions and booking requests
• Send emails you've agreed to receive
• Run and report on your campaign
• Understand how people use our website
• Meet our legal obligations and protect against fraud or abuse

We do not sell, rent or trade your personal information. We do not use your data to make automated decisions with legal or similarly significant effects on you.

5. Email

We collect email addresses when you book a call, fill in a form, become a client or subscribe. We use them to reply, confirm bookings, send reports and share updates you've asked for.

Every marketing email has an unsubscribe link, or you can email support@audienceintent.ai at any time. Transactional emails such as booking confirmations and reports aren't covered by marketing opt-outs. We follow the CAN-SPAM Act (15 U.S.C. § 7701 et seq.).

6. Who we share data with

We use these providers to run our business. Each handles data for us under its own privacy policy and, where required, a data processing agreement:

• Google: Analytics (GA4), Tag Manager, Search Console and Business Profile
• Anthropic and OpenAI: writing and analysis tools used in our reports and content workflow
• Searchable: visibility tracking and analytics
• LeadConnector / HighLevel: CRM, booking, forms and email
• Slack: client communication
• Netlify, Cloudflare and GitHub: hosting, infrastructure and website code
• Stripe: payments

We don't share personal data with anyone for their own marketing. We may disclose information if the law requires it, or to protect the rights, property or safety of AudienceIntent, our clients or the public. If AudienceIntent is acquired or merged, your data may transfer as part of that deal, and this policy will continue to protect it.

7. Data security

• HTTPS (TLS 1.2+) for all data sent to and from our sites
• Keys and passwords stored as encrypted environment variables, never in public code
• Access to client systems limited to the people doing the work
• Multi-factor authentication on every system holding personal data
• Regular updates and security patches
• Client logins and access removed when an engagement ends

No system is 100% secure. If a breach affects your rights, we'll notify you and the relevant authorities within the time the law requires, including 72 hours under GDPR where it applies and the Florida Information Protection Act.

8. How long we keep data

• Enquiries and bookings: up to 3 years, or until you ask us to delete them
• Client data: for the length of our work together plus 3 years for accounting and legal reasons
• Website access to client systems: removed within 30 days of the end of an engagement
• Server logs: up to 90 days
• Marketing emails: until you unsubscribe

To ask us to delete your data, email support@audienceintent.ai. We reply within 30 days.

9. Your rights

Depending on where you live, you can ask to see, correct, delete, move or limit the use of your data, object to marketing, or withdraw consent. Email support@audienceintent.ai. We reply within 30 days and may need to confirm who you are.

California (CCPA / CPRA)

You have the right to know what we collect and how we use it, to correct it, to limit use of sensitive data, to opt out of its sale or sharing (we don't sell or share it for cross-context behavioral advertising) and not to be treated differently for using these rights.

EU, EEA and UK (GDPR / UK GDPR)

We rely on your consent, our legitimate interest in running our business, or our contract with you. You can complain to your local supervisory authority. We don't have an EU representative but respond to every GDPR request directly.

Florida (FIPA and Florida Digital Bill of Rights)

Under Florida Statute § 501.171 you're entitled to breach notice within 30 days. Where the Florida Digital Bill of Rights applies, you can request access, correction, deletion, portability and opt-out of targeted advertising.

10. Cookies and tracking

• Essential cookies keep the site working and can't be turned off.
• Analytics (Google Analytics 4 and the Searchable tracker) help us see how the site is used. Data is grouped, not used to identify you.
• Marketing cookies are only set if you agree.

You can manage cookies in your browser. Where the law requires it, we ask before setting non-essential cookies.

11. Content made with writing tools

Some of our reports and parts of this website are drafted with the help of tools such as Claude and ChatGPT, and every fact is reviewed by a person. Even so, content can contain mistakes or go out of date. Reports and articles are for information only and aren't professional advice. Please check anything important before acting on it.

12. AI Recommended™ disclaimer

No one can guarantee that a business will appear in a specific answer from ChatGPT, Google AI, Perplexity or any other tool. Be wary of anyone who says they can.

What we do promise

• The work described in your agreement, done properly and in good faith
• A weekly visibility report from day one, with prompts tracked every day
• A monthly progress call and a Slack channel for questions
• Ongoing changes to our approach as these platforms change

What we can't promise

• That you'll appear in any particular answer or position
• Specific revenue, leads or sales
• Results faster than the timeframes we agree at onboarding
• Protection from changes made by the platforms themselves

Why it takes time

Answer engines need time to find your content, trust it and start recommending you. The first 90 days build the foundation. Ending early limits what's possible and does not entitle you to a refund for work already done.

Platform changes

ChatGPT, Google, Perplexity and others change how they work, often without notice. We adapt as part of the service, but we aren't liable for drops caused by changes outside our control.

13. Results disclaimer

Results on this site, including the Vault Metal, GoldenCrest Metals and Craft Food Tours examples, come from specific clients in specific situations. They aren't a promise of what you'll get. Your results depend on your industry, competition, website, reviews, how quickly changes can be made and other things outside our control. Past results don't guarantee future results. Nothing here is financial, legal, tax or investment advice.

14. Terms of use

Acceptance

By using our website, reports or services, you agree to these terms and our privacy policy. If you don't agree, please don't use them.

Fair use

You agree not to:

• Give false or misleading information
• Scrape, reverse engineer or overload our systems
• Try to access our systems without permission
• Use our services for anything unlawful
• Claim authority over a business, website or account you don't control

Intellectual property

Everything on this site, including the text, design, code, the AI Recommended™ name and the AudienceIntent brand, belongs to UnStoppable Response DBA AudienceIntent. Please don't copy or reuse it without written permission. Reports we make for your business are for your own use. You can share them with your team or advisors but not resell them.

Governing law

These terms are governed by the laws of the State of Florida. Subject to Section 18, disputes will be handled in the courts of Palm Beach County, Florida.

15. Client service terms

These terms apply to every AI Recommended™ client and form part of your service agreement.

Price and minimum term

AI Recommended has a 90-day minimum term. You can pay $1,997 a month for the first three months, or $5,000 upfront for the first 90 days. From month 4, the price is $997 a month, month to month. Upsells and extra services are only added if you agree to them in writing.

Payment

Monthly fees are billed in advance and due on receipt. We may pause work if a payment is more than 7 days late, after letting you know in writing.

Cancelling

After the 90-day minimum, you can cancel at any time by emailing support@audienceintent.ai. Cancellation takes effect at the end of the current billing period. We don't give partial-month refunds, and fees for the minimum term aren't refundable once the work has started.

Confidentiality

We both agree to keep each other's non-public business information private. We won't share your data or results with anyone except to deliver the service or where the law requires it. With your permission, we may share results as a case study.

What we need from you

• Accurate information at onboarding
• Access to your website, Google Business Profile and analytics, or an intro to whoever manages them
• Reasonably quick replies so work isn't held up
• Attendance at the monthly progress call where you can

Service credits

If we fail to deliver a material part of the service because of our own mistake, you can ask for a service credit on a future invoice. Credits aren't cash refunds and can't be more than one month's fee in any month.

16. Limitation of liability

As far as the law allows, AudienceIntent and its team are not liable for indirect, incidental, special, consequential or punitive damages, lost revenue, profits, data or goodwill, reliance on reports or written content, delays outside our reasonable control, or changes made by third-party platforms.

In all other cases, our total liability to a client is limited to the fees that client paid us in the 3 months before the claim. Where no fees have been paid, our liability is limited to $100.

Our website, reports and services are provided "as is" and "as available", without warranties of any kind, including merchantability, fitness for a particular purpose or uninterrupted availability.

17. Indemnification

You agree to indemnify and hold harmless UnStoppable Response DBA AudienceIntent and its team from claims, damages and costs (including reasonable attorneys' fees) arising from your breach of these terms, your breach of any law, content or instructions you give us, a claim that you didn't have authority over a website or account you asked us to work on, or your infringement of someone else's rights.

18. Disputes and arbitration

Please read this carefully. It requires individual arbitration and waives jury trials and class actions.

Talk first

Before any formal dispute, email support@audienceintent.ai with the details. We'll both try in good faith to sort it out within 30 days.

Arbitration

If that doesn't work, disputes will be settled by final, binding individual arbitration under the American Arbitration Association Commercial Arbitration Rules, in Palm Beach County, Florida or remotely.

Class action waiver

Claims must be brought individually, not as part of a class or group.

Exceptions

Either side can ask a court for urgent relief to prevent serious harm, including for intellectual property or data security.

Governing law

This section is governed by the Federal Arbitration Act (9 U.S.C. § 1 et seq.). Everything else is governed by Florida law.

19. Force majeure

We aren't liable for delays or failures caused by things beyond our reasonable control, such as natural disasters, pandemics, government action, changes in law, changes by third-party platforms, infrastructure failures or cyber attacks by others. We'll let you know as soon as we can and do what we reasonably can to limit the impact. If it lasts more than 60 days, either of us can end the agreement in writing without penalty.

20. Children's privacy

Our website and services are for adults 18 and over. We don't knowingly collect data from anyone younger. If you think we have, email support@audienceintent.ai and we'll delete it.

21. Changes to this page

We may update this page as our service or the law changes. When we make a material change, we'll update the date at the top and, where it makes sense, email active clients. Continuing to use our website or services means you accept the updated terms. The current version always lives at audienceintent.ai/legal.

22. Contact us

UnStoppable Response DBA AudienceIntent
9715 Wyeth CT
Wellington, FL 33414
United States

Email: support@audienceintent.ai
Website: www.audienceintent.ai

We aim to reply to legal questions within 5 business days and data requests within 30 days.

This page isn't legal advice. Please speak to a qualified lawyer about your own situation.