Effective Date: April 1, 2025

This SMS Policy explains how AudienceIntent (“we,” “our,” “us”) communicates with you via text messaging (SMS and MMS). By opting into our text messaging services, you agree to the terms outlined below.

1. Program Description

AudienceIntent may use SMS/MMS text messages to:

• Deliver requested information, updates, or reminders.

• Send account-related notifications (e.g., confirmations, support messages).

• Provide marketing, promotional, or reactivation offers if you have opted in.

  
  

Message frequency will vary depending on your interaction with AudienceIntent and your preferences.

2. Consent & Opt-In

• You will not receive marketing or promotional texts unless you explicitly consent by opting in (e.g., submitting your phone number via a web form, checking a consent box, or texting a keyword).

• By providing your phone number and opting in, you represent that you are the subscriber or customary user of the phone number provided and authorized to receive SMS communications.

• Consent is not a condition of purchase.

  
  

3. Opt-Out Instructions

• You can opt out of SMS communications at any time by replying STOP to any message.

• After opting out, you may receive a one-time confirmation message.

• For assistance, reply HELP or contact us at: [Insert support email/phone number].

  
  

4. Message & Data Rates

• Message and data rates may apply depending on your carrier plan.

• AudienceIntent is not responsible for charges billed by your carrier for SMS/MMS usage.

  
  

5. Supported Carriers

Text messaging services are supported by most major U.S. carriers, but delivery is not guaranteed. AudienceIntent is not liable for delayed or undelivered messages.

6. Privacy & Data Use

• Your information will be handled in accordance with our [Privacy Policy] and [Terms of Service].

• We do not sell or share your mobile phone number with third parties for their marketing purposes.

• SMS data may be used internally for service delivery, analytics, compliance, and fraud prevention.

  
  

7. Legal Compliance

Our SMS program complies with:

• Telephone Consumer Protection Act (TCPA)

• Controlling the Assault of Non-Solicited Pornography and Marketing Act (CAN-SPAM) (for applicable messages)

• CTIA Messaging Principles and Best Practices

• Applicable state laws, including Mini-TCPA statutes (e.g., Florida, Oklahoma, Texas).

  
  

8. Time Restrictions

To comply with TCPA and state-level requirements:

• Marketing and promotional texts will only be sent between 8:00 a.m. and 9:00 p.m. local time of the recipient, unless otherwise permitted.

  
  

9. Security of Communications

• SMS is not encrypted. Sensitive or confidential information will not be sent via SMS.

• You are responsible for safeguarding access to your mobile device.

  
  

10. Changes to This Policy

We may update this SMS Policy from time to time. Updates will be posted on this page with a new “Effective Date.”

11. Contact Us

For questions about this SMS Policy, please contact us:

AudienceIntent
Email: support@audienceintent.ai