What is SMS Lead Reactivation?

SMS Lead Reactivation is the process of re-engaging old or inactive leads through personalized text conversations that feel human and conversational. It helps businesses convert existing contacts into new revenue without buying new leads.

Is SMS Lead Reactivation legal?

Yes. SMS Lead Reactivation is legal when conducted through A2P-registered numbers and in compliance with TCPA and opt-in regulations.

How long do old leads stay viable?

Leads can still respond up to 12–24 months later with the right messaging and segmentation.

Why is SMS more effective than email?

SMS messages have a 98% open rate compared to about 20% for email, making text messaging more immediate and effective for reactivation.

What is AudienceIntent?

AudienceIntent is a performance-based SMS lead reactivation service. We use compliant, AI-assisted conversations to re-engage dormant contacts in your database, book qualified appointments, and recover revenue you already own—without new ad spend or long-term retainers.

How does the database reactivation process work?

We securely ingest your opted-in leads (via CRM integration or CSV), verify consent/quiet-hour rules, and warm a sending number. Our AI agents run multi-step, human-like SMS outreach that qualifies intent, handles FAQs/objections, and books on your calendar. Every reply, opt-out, and appointment is synced back to your CRM with full audit logs.

What kind of results can I expect?

Results vary by list quality, offer, and vertical. Typical outcomes include immediate re-engagement of 5–15% of reachable leads, same-week bookings, and measurable ‘found money’ from lapsed prospects. We price on outcomes so our incentives align with yours.

Do I need a CRM or integration setup?

No. We can start with a compliant CSV export. If you use a CRM (e.g., HubSpot, Salesforce, GoHighLevel, Pipedrive, Zoho), we’ll integrate to sync contacts, conversations, and bookings automatically.

Is it compliant with privacy and TCPA laws?

Yes. We enforce consent checks, federal/state quiet hours, opt-out handling, local-presence rules, A2P 10DLC registration, and data minimization. Every message includes clear opt-out instructions and all suppressions are honored system-wide.

How much does it cost?

We operate on performance-based pricing tied to booked meetings or recovered revenue, plus a small one-time setup fee. If we don’t 2× your setup fee in recovered revenue within 60 days, we refund it. Exact economics vary by vertical and volume.

What qualifies as a ‘booked meeting’ or sale?

A booked meeting is a confirmed time on your calendar with correct contact info, set by our system, meeting your qualification criteria (e.g., service area, budget, intent). A sale is a closed-won transaction attributable to our reactivation touches under your attribution window.

Is there any upfront cost or long-term contract?

There’s a small setup fee to cover compliance, number reputation, and integration. No long-term contracts—engagements are month-to-month and performance-driven.

Can you customise messages to match our tone or brand?

Absolutely. We tailor copy, voice, and offer framing to your brand guidelines, approvals, and compliance requirements. We also localize by market and segment by lifecycle stage.

What industries does this work best for?

High-intent, appointment-driven categories: home services, financial services (incl. Gold/IRA), medical aesthetics & wellness, education & training, auto & marine, luxury real estate, and subscription/ecommerce memberships.

What’s the minimum lead volume required?

We can pilot from ~500 opted-in contacts, though 1,000+ delivers stronger signal for optimization and consistent weekly bookings.

How long does it take to launch?

Most programs go live in 3–7 business days after data receipt and A2P/number setup. Timelines depend on carrier approvals and your CRM access.

What if someone responds negatively or opts out?

We de-escalate respectfully, halt messaging, and immediately suppress the contact globally. Opt-outs are logged and synced to your CRM and suppression lists to ensure they’re never contacted again.

Can this run alongside my existing campaigns or CRM?

Yes. We coordinate sending windows, use dedicated numbers, dedupe audiences, and write back dispositions so your email, ads, and sales motions don’t conflict. All activity is fully attributable.

Why choose AudienceIntent for this?

We align to outcomes, not hours. Our stack blends AI agents with strict compliance, real-time attribution, and proven playbooks across verticals—so you get booked meetings and recovered revenue, fast, without adding ad spend or headcount.

Why We Support Charity:Water

This isn’t a sales pitch. This isn’t a funnel. This is personal.

We talk a lot about high-intent behavior around here—people searching for solutions, taking action, moving with urgency. But today, I want to shift that lens toward something bigger than marketing, bigger than business.

I want to talk about clean water.

Specifically, about Charity:Water, and why we’ve partnered with them since day one.

This Is a Problem That Shouldn’t Exist in 2025

800 million people on this planet still don’t have access to clean drinking water.

That’s not a typo. 800 million.

That means kids walking hours each day just to find water that’s often filled with bacteria. It means moms giving their babies contaminated water because there’s no alternative. It means schools that can’t function, economies that can’t grow, and lives that are cut short—all because of something most of us can get with the twist of a faucet.

It’s heartbreaking. And honestly? It’s ridiculous this is still a problem in 2025.

Why We Chose Charity:Water

When we launched AudienceIntent, we knew we wanted to give back. Not just when we “made it,” but from day one.

I always knew Charity:Water was the right one to support.

Here’s why:

100% of donations go to the field. Literally every penny. Private donors cover the overhead—so when you give, it all goes to building wells, piping clean water, and transforming communities.
Radical transparency. They show you where your money goes. You get GPS coordinates, photos, and updates from the exact projects your donation funded.
Sustainable solutions. It’s not just about dropping in a well and walking away. They work with local partners to ensure long-term impact and maintenance. This isn’t charity that creates dependence. It’s empowerment.
It changes everything. Clean water isn’t just about hydration. It’s about education, health, dignity, gender equality, and economic development. It’s the first domino.

Why It Means So Much to Me

We help businesses grow, scale, and stop wasting money. But I think it’s also our responsibility to remember how lucky we are to even be in that position.

No one should have to suffer because they were born in the wrong zip code on the wrong continent.

Every time a client signs up with us, we make a donation. But this isn’t about us checking a box. It’s about building a community of people who believe in doing business and doing good.

So here’s me, asking you—just one person to another—to consider helping too.

Every Drop Counts

Whether it’s $10 or $100, your donation literally changes lives. I’m not being dramatic. It literally means someone drinks clean water tomorrow instead of something that might kill them.

Here’s the link to donate:
👉 https://www.charitywater.org/audienceintent

No upsell. No tracking. Just impact.

Thanks for being part of this journey with us. Whether you donate or just read this far, it means a lot. And if you ever want to talk about business or impact—my inbox is always open.